Frequently asked questions
Common questions about ARC, investor relations software and shareholder engagement.
What to look for in IRM software
✓ Unified CMS, data room and analytics
✓ ASX announcement and price feed integration
✓ Engagement tracking across every channel
✓ Audit trails and compliance-ready logs
✓ Australian data residency options
✓ No-code publishing with approvals
What is investor relationship management software?
Investor relationship management (IRM) software helps publicly listed companies manage communications, track engagement and analyse shareholder behaviour. ARC combines a CMS, secure data room, email campaigns, event management and engagement analytics in one solution for Australian listed companies.
How do you measure investor engagement metrics?
Key metrics include email open and click-through rates, document view duration, webinar attendance, website session behaviour and stakeholder interaction frequency. ARC tracks these in real time and consolidates them into unified stakeholder profiles and board-ready reports. For Australian reference points, see the ASX Engagement Benchmark 2026.
What is the difference between an IR CMS and a traditional IR website?
A traditional IR website is a static information repository. An investor relations CMS like ARC lets IR teams publish updates instantly without dev tickets, track who engages with content, manage secure data rooms and automate stakeholder communications — all from one system.
Does ARC integrate with ASX announcement feeds and share registries?
Yes. ARC offers secure integrations with ASX announcement feeds, share price data and registry platforms, enabling real-time updates to your investor centre and automated distribution of announcements to stakeholders.
What are the best practices for shareholder communications?
Segment communications by investor type, track engagement metrics to see what resonates, use behavioural data to personalise follow-ups, and maintain audit trails for compliance. ARC's analytics and automation support all of these practices. See the full guide on how to track investor engagement metrics.
Is ARC the same as Esri ArcView or ArcGIS?
No. ARC (by Wai Technology) is an investor relations platform for ASX-listed companies in Australia. Esri ArcView and ArcGIS are geographic information system products from Esri — unrelated companies, unrelated products.